We ensure the protection of Your personal data and pay particular attention to their security. For our company PIX Creative, the proper processing of such data in full compliance with applicable and effective legislation is a fundamental standard. This document provides You with detailed information about the types of personal data processed, the purposes of their use, as well as Your rights in the area of personal data protection.
We assure You that, in connection with the processing of Your personal data, we strictly adhere to all established rules of data protection. Access of employees to Your personal data is assessed individually in each specific case. Individual departments have access exclusively to those personal data that are necessary for the performance of their work duties.
We do not provide Your personal data to third parties, except in cases where it is necessary for the provision of our services (e.g., providers of IT services, marketing tools, or hosting services), or where such obligation is imposed on us by legal regulation.
Dear Clients, we kindly ask You to carefully review the following information regarding the processing of Your personal data by our company. In case of any questions or uncertainties, please do not hesitate to contact us via the attached contact addresses. We will be glad to explain and clarify everything for You.
Definition of the Data Controller
The data controller is considered to be the entity to whom personal data are provided and which, in its own name, determines the purposes and means of their processing.
In accordance with the above, the following company acts as the controller of Your personal data:
PIX Creative Coffee Home s.r.o.
Registered in the Commercial Register of the District Court Bratislava I, Section: Sro, File No.: 103603/B
Registered office: Slavičie údolie 10, 811 02 Bratislava
Company Identification Number (IČO): 48104795
Tax Identification Number (DIČ): 2120080391
VAT Identification Number (IČ DPH): Not a payer
Explanatory Notes on Defined Terms
In this section, we provide explanations of basic terms to help You better navigate the terminology used in this document.
Personal data means any information relating to an identified or identifiable natural person. Identification may occur directly or indirectly, in particular through a generally used identifier, another identifier (such as name, surname, identification number, location data, online identifier), or on the basis of one or more specific characteristics that express that person's physical, physiological, genetic, psychological, mental, economic, cultural, or social identity.
Data subject means any natural person whose personal data are subject to processing.
Processing of personal data means any operation or set of operations performed on personal data or on sets of personal data. Such operations include, in particular: collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction — regardless of whether they are carried out by automated or non-automated means.
Data controller means the entity which, alone or jointly with others, determines the purposes and means of the processing of personal data and carries out such processing in its own name.
Data processor means the entity which processes personal data on behalf of and upon the instructions of the data controller.
Data Protection Officer means a person designated by the controller or processor to perform the tasks set out in Act No. 18/2018 Coll. on the Protection of Personal Data and on Amendments to Certain Acts (hereinafter referred to as the "Act").
Profiling means any form of automated processing of personal data consisting of the use of such data to evaluate certain personal aspects relating to a natural person. In particular, it involves the analysis or prediction of aspects concerning the data subject's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location, or movements.
Cookies are small text files that are stored on Your computer or mobile device (tablet or phone) when You visit a website. These files are stored in a folder within Your web browser and contain the name of the source website, an expiration period, and unique content, which typically consists of alphanumeric characters.
Purpose of processing means a specific and legitimate reason on the basis of which we process Your personal data.
Legitimate interest means an interest of the controller or of a third party which serves as a legal basis for the processing of personal data, provided that such interest overrides the interests, fundamental rights, and freedoms of the data subject.
Recipient means any entity to whom personal data are disclosed, whether a third party or not. However, a public authority which processes personal data pursuant to a specific legal provision or an international treaty binding on the Slovak Republic, in accordance with the rules of personal data protection applicable to the given purpose of processing, shall not be considered a recipient.
Scope and Principles of Personal Data Processing at PIX Creative
At PIX Creative, we process exclusively those personal data that are necessary for the proper and qualitative provision of our services to clients. When processing personal data, we proceed with maximum care and in full compliance with all statutory obligations and established procedures in the area of personal data protection. With the aim of continuously improving the quality of our services, we collect personal data not only about current clients but also about potential interested parties who have granted us their explicit consent for the purpose of receiving commercial offers.
Categories of Personal Data Processed
Within the scope of our activities, we process primarily the following categories of personal data:
Identification data. For the purposes of concluding and fulfilling contractual relationships, we process personal data that are necessary for this purpose. These include, in particular: the business name of the organisation, the name and surname of the statutory body or other contact person, job title, registered office of the organisation, company identification number (IČO), tax identification number (DIČ), and other relevant data necessary for the identification of the contractual parties.
Contact data. We also process contact information of data subjects, including telephone numbers and email addresses, which serve for effective communication in the course of providing our services.
Data concerning provided services. We process information about the scope and type of services that we provide to You. Based on this data, we are able to prepare and recommend products and services tailored to Your specific needs.
Data related to customer service. For the purpose of improving the quality of our customer support, we also keep records of mutual communication and contacts with You.
Transactional data. We process personal data necessary for the execution and recording of payment transactions related to the products and services provided.
Definition of Additional Terms
Third country means any state that is not a Member State of the European Union.
International organization means an organization and its subordinate bodies governed by public international law, or any other body which is established by, or on the basis of, an international agreement concluded between two or more states.
Purposes and Legal Bases for Processing Personal Data
We process Your personal data exclusively for specific, explicitly determined, and legitimate purposes, based on the following legal grounds:
Processing of Personal Data Without the Need for Your Consent
We process Your personal data for the purpose of concluding and performing contracts, within which You act as the customer of our services and the company PIX Creative acts as the service provider. Processing to this extent is necessary for the implementation of contractual relationships and for the fulfilment of mutual obligations arising therefrom. The provision of Your personal data for this purpose is voluntary; however, in the event that You do not provide such data, it is not possible to proceed with the conclusion of the relevant contract or with the proper performance of contractual obligations. The legal basis for this processing is Article 6(1)(b) of Regulation (EU) 2016/679 (GDPR).
Legitimate interests of the controller
We also process Your personal data on the basis of our legitimate interests pursuant to Article 6(1)(f) GDPR. Our legitimate interests include:
- Informing You about new products and services from the portfolio of our companies that may correspond to Your needs and interests, while always respecting Your rights and freedoms;
- Processing Your personal data for the purposes of establishing, exercising, or defending potential legal claims of the company PIX Creative.
Statistical purposes
In the interest of continuously improving the quality of our services, we also process Your personal data after the termination of our mutual cooperation, exclusively for statistical and analytical purposes. We process such data standardly in anonymised or aggregated form, so that it is not possible to identify a specific data subject on the basis thereof.
Processing of Personal Data on the Basis of Your Consent
Marketing purposes
We process Your personal data for marketing purposes exclusively on the basis of Your prior, freely given, specific, informed, and unambiguous consent. Marketing activities include, in particular, sending offers of new products and services of the company PIX Creative in electronic form (via email messages, newsletters), which may contain marketing information, professional articles, blogs, and other relevant information about the activities of our companies.
Conditions for Valid Consent to the Processing of Personal Data
Consent to the processing of personal data is always voluntary. For consent to be valid, it must be given:
- Freely and seriously — without any coercion or adverse consequences in the event of refusal;
- Specifically — relating to a precisely determined purpose of processing;
- In an informed manner — based on a clear understanding of the scope and purpose of the processing;
- By an unambiguous indication of will — in the form of a written or electronic statement, or another unambiguous act by which You, as the data subject, express Your consent to the processing of Your personal data for the given purpose.
You may withdraw Your consent at any time, without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal.
Withdrawal of Consent
You may withdraw previously given consent at any time by contacting:
PIX Creative Coffee Home s.r.o.
Registered in the Commercial Register of the District Court Bratislava I, Section: Sro, File No.: 103603/B
Registered and correspondence address: Slavičie údolie 10, 811 02 Bratislava
Company Identification Number (IČO): 48104795
Tax Identification Number (DIČ): 2120080391
VAT Identification Number (IČ DPH): Not a payer
Banking details:
IBAN: SK9211000000002945004499
SWIFT code of Tatra banka: TATRSKBX
Email: pixcreativesk@gmail.com
Use of Cookies
On our website, we may use analytical and marketing tools provided by third parties, such as:
- Google Analytics
- Google Ads
- Meta (Facebook) Pixel
These tools help us analyse website traffic and display relevant advertising to internet users.
We use cookies exclusively on the basis of Your prior and freely given consent. If You do not consent to their use, You have the option to activate the private browsing mode in Your web browser before each visit to our website. However, we draw Your attention to the fact that, in such a case, full functionality of all parts of the website may not be guaranteed, browsing the website may be technically more challenging, and the content displayed to You may not correspond to Your individual needs and preferences.
Transfer of Personal Data to Third Countries
In certain cases, personal data may be transferred to third countries outside the European Union, for example when using services provided by companies such as Google or Meta. In such instances, we ensure that any transfer of data is carried out in compliance with applicable legal regulations and that appropriate safeguards for the protection of personal data are implemented.
Withdrawal of Consent to the Processing of Personal Data for Marketing Purposes
Consent to the processing of Your personal data for marketing purposes is voluntary, and You may withdraw it at any time without stating any reasons. If You decide that You no longer wish to receive information about news and offers from the company PIX Creative, we fully respect Your decision and will ensure that Your personal data are no longer processed for this purpose.
Formal Requirements for a Consent Withdrawal Request
For a withdrawal of consent to be valid and for us to process it without undue delay, we recommend that it contains the following information:
- Identification of the data subject: Please provide Your name, surname, and the email address to which marketing materials were sent, or any other data enabling Your unambiguous identification in our system;
- Clear indication of will: An unambiguous statement that You are withdrawing Your consent to the processing of Your personal data for marketing purposes and that You do not wish Your data to be further processed for this purpose in the future;
- Specification of scope (optional): In Your withdrawal, You may indicate whether it relates to consent given for all marketing purposes in general, or only to specific purposes (e.g., sending newsletters, telephone contact, personalised offers).
The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
Archiving and Retention of Personal Data
We retain Your personal data primarily for the duration of the contractual relationship, and to the extent necessary for the proper provision of our services and the fulfilment of contractual obligations. After the termination of the contractual relationship and the fulfilment of all mutual obligations, we retain Your personal data for the period prescribed by applicable legal regulations, which is 10 years. This retention period is based on the provisions of Act No. 431/2002 Coll. on Accounting, as amended, and Act No. 40/1964 Coll. the Civil Code, as amended, which impose an obligation to retain relevant documentation for purposes of tax and legal protection.
Validity Period of Consent for Marketing Purposes
- In the event of an existing contractual relationship: If You have concluded a contract with the company PIX Creative and have given consent to the processing of personal data for marketing purposes, we consider such consent to be valid for the entire duration of the contractual relationship and subsequently for a period of 5 years following its termination, unless You withdraw it earlier.
- In the event of no contractual relationship: If You have not concluded a contract with the company PIX Creative but have given consent to the processing of personal data for marketing purposes, such consent shall be valid for a period of 5 years from the date of its grant, or until the moment of its withdrawal, should such withdrawal occur earlier.
Sources of Obtaining Personal Data
We obtain Your personal data exclusively from legitimate and transparent sources, in the following ways:
- Directly from You: You provide data to us voluntarily and directly when concluding a specific contract, as well as in necessary cases during its term for the purposes of proper fulfilment of contractual obligations;
- On the basis of Your consent: We obtain data in connection with Your voluntary, specific, informed, and unambiguous consent to the processing of personal data for marketing purposes;
- From third parties: We may also obtain data from other authorised entities to whom You have granted consent for the processing of Your personal data, always in compliance with applicable legal procedures and principles of personal data protection.
Persons and Entities with Access to Personal Data
Access to Your personal data is strictly limited exclusively to authorised entities that require such data for the fulfilment of their legal or contractual obligations. These entities include:
- The data controller (the company PIX Creative) and its authorised employees;
- The Data Protection Officer designated to perform tasks pursuant to Act No. 18/2018 Coll. on the Protection of Personal Data and on Amendments to Certain Acts;
- Data processors, who process personal data on behalf of the controller on the basis of a written contract concluded in accordance with Article 28 of Regulation (EU) 2016/679 (GDPR).
All authorised entities are obliged to properly ensure the security of Your personal data, to process such data in full compliance with applicable law, and to maintain confidentiality with respect to any personal data with which they have come into contact. This obligation of confidentiality shall persist even after the termination of employment or any contractual relationship.
Profiling and Automated Individual Decision-Making
We hereby inform You that the company PIX Creative does not carry out profiling nor automated individual decision-making based exclusively on automated processing of personal data which would produce legal effects concerning You or similarly significantly affect You within the meaning of Article 22 of Regulation (EU) 2016/679 (GDPR).
Rights of Data Subjects in Connection with the Processing of Personal Data
The protection of Your personal data against any misuse is a priority and fundamental standard for us. In accordance with Regulation (EU) 2016/679 (GDPR) and Act No. 18/2018 Coll., You, as a data subject, are entitled to the following rights:
Rights to Information and Transparency:
- Right to be informed: The right to be informed whether Your personal data are being processed, and if so, to obtain access to such data;
- Right to information about processing details: The right to information about the purposes of processing, the categories of personal data processed, and the recipients to whom the data have been or will be disclosed;
- Right to information about retention periods: The right to information about the planned period for which personal data will be stored, or about the criteria used to determine that period;
- Right to be informed about Your rights: The right to receive clear guidance about Your rights in the area of personal data protection;
- Right to information about sources: The right to information about the sources from which Your personal data were obtained;
- Right to information about automated decision-making: The right to information about the existence of automated decision-making, including profiling, and about the significant consequences of such processing;
- Right to information about international transfers: The right to information about safeguards applicable to the transfer of personal data to third countries or international organizations.
Rights to Intervene in Processing:
- Right to rectification: You have the right to request the prompt rectification of inaccurate personal data concerning You, as well as the right to have incomplete personal data completed;
- Right to erasure ("right to be forgotten"): You may request the erasure of Your personal data. Each such request is assessed individually with regard to the fulfilment of the legal conditions under Article 17 GDPR and taking into account any legitimate interests of the controller;
- Right to restriction of processing: You have the right to request the restriction of processing of Your personal data in cases provided for by law, whereby processing will be restricted exclusively to necessary legal grounds;
- Right to data portability: You have the right to receive the personal data concerning You, which You have provided to us, in a structured, commonly used, and machine-readable format, as well as the right to transmit such data to another controller, provided that no legal grounds or technical obstacles prevent this;
- Right to object: You have the right to object at any time to the processing of Your personal data based on the legitimate interests of the controller, including profiling based on these provisions.
Right to Lodge a Complaint with a Supervisory Authority:
If You believe that the processing of Your personal data is in violation of legal regulations on personal data protection, You have the right to lodge a complaint or submission with the supervisory authority, which is:
Office for Personal Data Protection of the Slovak Republic
Address: Hraničná 12, 820 07 Bratislava, Slovak Republic
Telephone: +421 2 3231 3220
Website: https://dataprotection.gov.sk/sk/
Exercise of Your Rights:
You may exercise Your rights in connection with the protection of personal data directly with the company PIX Creative, in the following ways:
Electronically: By sending a message to the email address pixcreativesk@gmail.com;
In writing: By sending a letter to the correspondence address of the company PIX Creative.
PIX Creative Coffee Home s.r.o.
Registered in the Commercial Register of the District Court Bratislava I, Section: Sro, File No.: 103603/B
Registered office: Slavičie údolie 10, 811 02 Bratislava
Company Identification Number (IČO): 48104795
Tax Identification Number (DIČ): 2120080391
VAT Identification Number (IČ DPH): Not a payer
Banking details:
IBAN: SK9211000000002945004499
SWIFT code of Tatra banka: TATRSKBX
Timeframe for Handling Requests and Question of Fees
We handle all Your notifications, inquiries, submissions, and complaints concerning the processing of Your personal data free of charge. However, the company PIX Creative reserves the right to charge a reasonable fee corresponding to administrative costs in the event that Your request is manifestly unfounded, excessive, or repetitive, in accordance with Article 12(5) of Regulation (EU) 2016/679 (GDPR).
We address Your requests and submissions without undue delay. We provide a response no later than one month from the date of receipt of Your request. In view of the complexity or number of requests, we reserve the right to extend this period by a further two months. We will inform You in a timely manner and in writing of any such extension, as well as of the reasons for the delay.
Legal Framework for the Protection of Personal Data
The area of personal data protection at the company PIX Creative is governed by the following legal regulations and documents:
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation — GDPR);
Charter of Fundamental Rights of the European Union, which recognises the right to the protection of personal data as a fundamental right (Article 8);
Act No. 18/2018 Coll. on the Protection of Personal Data and on Amendments to Certain Acts, as amended, which implements and supplements the provisions of GDPR into the legal order of the Slovak Republic;
Constitution of the Slovak Republic, which in Article 19 and Article 22 guarantees the protection of personality, privacy, and personal data of every individual.
Security of Personal Data
The company PIX Creative has adopted appropriate technical and organisational measures to ensure the protection of personal data against their loss, misuse, unauthorised access, or disclosure.
The controller reserves the right to update this Personal Data Protection Policy. Any material changes will be communicated to You in advance.
